Housekeeping Manager - Kiawah Island, SC

Why Vacasa
We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in the US thanks to the people who give us their best every day. You'll fit right in here if you're curious, entrepreneurial, and thrive in a rapid-growth environment.
Why Housekeeping at Vacasa
We take pride in our work, knowing our tireless efforts provide peace of mind. We're the vacation heroes-giving guests a spotless first impression and setting the tone for an unforgettable experience. With us, you're more than just a housekeeper, you're a keeper of the house.
What You'll Do:
Create a welcoming environment for our guests by ensuring homes are cared for and cleaned to Vacasa standard
Oversee all aspects of Housekeeping for the portfolio of homes in the assigned market
Monitor the housekeeping assignments schedule daily to ensure coverage
Review assignments for hours logged to avoid incomplete assignments
Manage, mentor, train and support a team Lead Housekeepers
Supervise housekeeping contractors to ensure they meet Vacasa standards
Assist with cleans as needed
Complete and delegate regular inspections of homes to maintain standard cleanliness
Complete inspections of homes prior to guest arrival
Work closely with the Local Operations Managers to support guest and homeowner relationships
Lead bi-weekly performance evaluations with Lead Housekeeper
Identify maintenance issues and work with maintenance team to resolve them in a timely manner
Administer supply, inventory and storage programs
Plan, organize and lead meetings while encouraging team participation
Act as Client Operations Manager's representative during their scheduled days off and as requested
Lead the Deep Clean program for the territory. Assisting and doing the deep cleans at times.
Correspond on a regular basis in person, via phone or email with the Lead Housekeepers and Housekeepers on your team as well as the local management team.
Correspond in a positive, professional and enthusiastic manner with guests and homeowners.
This is not a 9-5 job; you could be called upon after normal business hours and on weekends and flexibility is key. You will be the boots on the ground when our guests need assistance.
The Skills You'll Need:
Open availability
Strong verbal and written communication skills
Problem solving ability
Strong leadership skills including mentoring, training and disciplinary action
Highly organized
High comfort level with technology. Our custom developed management software has set Vacasa apart as an industry leader. We use our system to manage all aspects of our business.
Reliable transportation to travel between the properties in the region
Housekeeping experience
Experience with supply ordering and inventory management
Ability to stand for extended periods of time, bend, stoop, squat, kneel and lift over 20 pounds
Don't Forget the Perks!
Health/Dental/Vision Insurances
401k Retirement Savings Plan with up to a 6% company match
Employee Assistance Programs
Paid Time Off
Paid holidays
Employee discounts
All of the equipment you'll need to be successful
Smart Phone

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